LGui report 14-06 A Local Government initiative in Lambeth to get local people to design the neighbourhood shows what can be achieved when the Local Authority work with local people to improve their area.

See pages 21 and 22 for the summary of Lessons Learned.

Conclusion: 

What these projects also show us is the power and potential of tapping into local networks; of aligning public services around what the community wants and of creating a more equal relationship between citizen and state.

read the full report here